logoalt Hacker News

shafyy • yesterday at 1:37 PM • 0 replies • view on HN

> If I were OpenAI or Anthropic I’d be racing to make their products as sticky as possible bc ppl will flock to what’s cheapest otherwise.

That's what I have been saying: OpenAI or Anthropic's moat will not be the models, but how they integrated into enterprise clients and make it super hard for them to switch to a different provider. Kind of like Microsoft Office does it. Or Slack. Or Google Work. None of these products are better in any sense, they just cater to the needs of big enterprise clients in another way (customer relationship, sales, maybe compliance) and make it hard to switch