I think that technical people tend to underestimate the importance of convenience. If it were up to hacker news, everyone would be on Linux, everyone would assemble their own laptop and nobody would own an iPhone.
Even for technical problems sometimes having something fast and convenient that doesn't require a ton of fine tuning opens up a lot of doors. Those door might've easily been openable previously with a few days of effort. But the difference between a few days and something that you can set up with a quick account and a prompt is massive