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trollbridge • yesterday at 5:40 PM • 7 replies • view on HN

3% is 100% worth it to me to be able to do a chargeback when a vendor fails to deliver what they promised.


Replies

brandon272 • yesterday at 5:45 PM

What connection does the 3% have to the ability to do a chargeback? The card company isn't absorbing the loss, they are just pushing it back on the merchant and collect it from them unless the merchant successfully disputes the chargeback.

koyote • yesterday at 9:59 PM

I have only once in my life had to request a chargeback for some random charge I had never initiated.

Where do you live or shop that you are happy to take what is effectively a 3% pay cut for the privilege of having a slightly easier option to get your money back if someone charges you the wrong amount?

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JoshTriplett • yesterday at 5:54 PM

To a first approximation, the 3% isn't paying for disputes; it's paying for rewards to the customer (essentially a built-in discounting mechanism that gets to discriminate on credit rating), and for profit margin to the payment processor. Disputes are paid for by the merchant, and if you get too many of them you potentially lose the ability to process credit cards.

stevesimmons • yesterday at 5:42 PM

Credit cards in many regions outside the US can do chargebacks at 1/6th that cost or less.

verst • yesterday at 5:44 PM

The vendor pays the 3% not you (through increasingly vendors try to charge this fee to you as well). If you as the consumer had to pay 3% extra every time, do you still agree?

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w29UiIm2Xz • yesterday at 5:43 PM

not every transaction is risky enough to need chargebacks. it should be unbundled.

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Glyptodon • yesterday at 6:46 PM

If chargebacks were guaranteed, I might agree. But if you clickjacked with an instant checkout button, be ready for some scumbag to refuse to cancel your order, try to get you to agree to restocking fees, your card company to make you send them the same emails and complaints multiple times, and multiple phone calls...