alt Hacker NewsI have never worked with anyone in business who wished their customers had less economic/financial literacy. Just endless frustration.
On the other hand, you have a massive contingent of people who are constantly scoring own goals because their economic insight is purely an emotional surface level intuition.
It depends. Predatory salesmen are happy to oblige a customer's desire for a $299 monthly payment, while glossing over the 84 month schedule and 12% interest. They have a very short term view. Uninformed customers are like shooting fish in a barrel.
A mainstream bank takes a longer term view. They offer financial literacy info for customers who are interested. If a customer overdrafts less frequently and is able to leave significant amounts of money deposited the interest spread is more profitable than collecting overdraft fees.