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mncharity • today at 2:57 AM • 1 reply • view on HN

One role I didn't see was patient advocate/representative? That might be another approach to non-convergence - "how is this going?" and escalation.


Replies

ajstorm • today at 3:27 AM

We actually have a /sinai-advocate skill, where a human can advocate on behalf of a stuck patient. We use it every once in a while when the labels get screwed up, or a workflow fails for some reason.