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aleda145 • today at 1:54 PM • 2 replies • view on HN

I've done this for internal dev tools! It's amazing how many assumptions you have about everything.

I've great success with friction logs: https://mikebifulco.com/posts/how-stripe-uses-friction-logs

If you are a platform team, going through this with your internal customers is both driving adoption and making your tools better. Highly recommended!


Replies

irreverentmike • today at 2:20 PM

Hey - so cool to see someone else does this! Thanks for sharing my link, too. Glad you found it useful!

brookst • today at 1:55 PM

LLMs are also good for this; point them at your repo and ask them to do a fresh install and note all friction. One time when the lack of context really helps.

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