alt Hacker NewsWhat's the justification for the phone or chat cancellation anyway? I get why they do it to make more money but it seems like it would be kind of nakedly extractive to explain the policy to anyone.
What's the justification for the phone or chat cancellation anyway? I get why they do it to make more money but it seems like it would be kind of nakedly extractive to explain the policy to anyone.
I don't think they really try to hide the fact that they do it because it reduces attrition, they just act like that isn't wildly immoral.