instead of me using my brain to figure out the web of emails and contacts for an integration project, I can connect [AI] to my email inbox and say "who the fuck do I need to talk to to get an answer for where this project is”
Huh? What kind of project are you working on where you don’t even know who you’re working with?
This specific situation was an EMR multi step implementation that included multiple hands from billing, sales, tech support, PMO, and someone named Trudy who “usually knows where things are in stuff like this”.