tldr from memory: Guy used 2 legitimately purchased gift cards that had been tampered and their codes were used by someone else. His account was locked with no recurse.
I think he could still use his phone, but all the online stuff were locked down. He only managed to get it back after his case reached this website(hn) and senior Apple people stepped in.
Read: https://hey.paris/posts/appleid/
tldr from memory: Guy used 2 legitimately purchased gift cards that had been tampered and their codes were used by someone else. His account was locked with no recurse.
I think he could still use his phone, but all the online stuff were locked down. He only managed to get it back after his case reached this website(hn) and senior Apple people stepped in.