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forgetfreeman • today at 5:30 PM • 2 replies • view on HN

Given the perfectly workable alternative of not having remote monitoring and simply having the store manager contact a repair tech on the exceedingly rare occasion that there is an issue, yeah I think actually you do need to justify the added complexity and expense of making this kind of mundane equipment internet accessible.


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SoftTalker • today at 5:41 PM

From my experience in a restaurant, those large commercial rooftop refrigeration/freezer units need attention several times a year. It's rare that your home fridge would have trouble that often but commercial units are more complicated and in a harsher environment. And supermarket installations are probably even more complicated.

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pixl97 • today at 6:00 PM

These systems only exist because those economics were decided decades ago. Issues are not exceptions in systems like this. They are huge, complex, and interface with the public.

The systems track all kinds of data and are decent at predicting failures before they get expensive.

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