AI is a tool (to me).

Today's example: A colleague very kindly used Claude to inspect a helpdesk call I ended up with owning, despite being off site and working on something quite complicated for a customer.

It was mostly correct but clearly failed to read the docs properly and assumed a configuration parameter was 1 instead of -1 which is the default, presumably based on the scenario. Exim is extremely well documented and the assumption was unwarranted (it didn't have access to exim4.conf and made it up). Nonetheless, the analysis was pretty good and largely corresponded to mine. What it failed to do was fix the other issues I was working on at the same time 8)

Last Friday: I finally found out a decent way to fix a Windows machine's domain account going walkies which I'd never come across - a Powershell jobbie that can be passed a cred. and it will fix up a broken domain join - ie sort out the machine password at both ends. Back in the day, I would have used the GUI to remove and re-add the machine to the domain. I've been using Windows since v1 on a 80186 RM Nimbus so its nice to have a better search tool than Search - ie it did a better job of searching than I did. The LLM searched based on my intention rather than my actual query.