alt Hacker NewsDo I work in the twilight zone or something? The company I work for is trying to phase out Firefox, and I'm getting multiple complaints a week from non-technical users that they can't open Firefox anymore and they don't want to use any other browser.
Replies
chii • today at 1:48 PM
people who decide on policy tend not be the same people on the ground doing real work. Therefore management makes a policy, they think they are doing the correct thing, when in actual fact, they're not, but just don't hear or get the right type of feedback (including feedback they trust to be real and isn't just the workers complaining/whinging unnecessarily).
This type of dysfunction occurs quite frequently i find.
Non-Technical users are complaining to you about how they want to use Firefox? What?