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pshan • today at 3:26 PM • 0 replies • view on HN

I think the general internet user doesn't actually do this. Slightly different use case but I worked at maximizing revenue/customer lifetime value at a streaming company and the biggest revenue win project I worked on was just preselecting the most expensive plan.

I was surprised since I usually do research and stuff on the options. But it turns out a lot of people just click next until they can start watching some tv.