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HeyLaughingBoy • today at 5:37 PM • 1 reply • view on HN

That's not just happening on Amazon, tho. Hang out on /r/smallbusiness and you'll find tons of tiny retailers asking for help on how to deal with the same problem.


Replies

SoftTalker • today at 5:58 PM

Returns for store credit only; restocking fees; buyer pays return shipping are the things most other retailers do. You just need to add a little reasonable friction to the process.