alt Hacker NewsThe previous era was "it would be destabilizing to hold this company accountable". This was described in the book The Chickenshit Club
The new era of unaccountability just has a different rationale
Another interesting thing is they don't have to use low level employees as accountability sinks anymore (ex: Wells Fargo). They've managed to automate the accountability sink!
I didn't think I heard about that book; I would think my media diet and bubble would have alerted me. I looked it up and it came out a few weeks before one of my kids was born, so being busy back then would probably explain it.
I will add it to my list. Thanks.