That may be what the op meant, I’m not sure. But I took it to mean the company offering the service needs to know how to use the tools responsibly. I guess the analogy with a power hammer would be hiring a contractor who destroys something during the course of doing a job you asked for. That contractor can’t blame it on the power hammer. If you offer a service you are responsible for the actions the service takes and you can’t put all of that liability on the user