I guess I’m not understanding the standard here. You’re saying they’re usually a cut above other software but simultaneously their software quality is unacceptable.
I don’t even really disagree with the negative experiences you’ve had, I’m just more saying that those experiences are inevitable in software. Being above average is about as good as Apple has ever been.
And I think that standard is also true with hardware. A lot of their hardware is supremely overrated. The MacBook Pro has a sharp edge that cuts into your wrist and has a gigantic notch on the screen.
1. Much of the software I interact with is bad.
2. I’ve had better luck with Apple software but I’d still categorize it as “bad” relative to the good software I’ve interacted with.
This is a form for software engineers. In the 90’s users accepted things like applications crashing due to lack of memory protection in the OS. We know to expect better.
Again I’m not asking for some alternate reality version of software. I’m asking them to fix clear issues that they do not seem to care about.
Not to mention Apple is a large engineering organization with plenty of talent. The software dosent need to be bug free but I shouldn’t run into as many issues as I do.
Some other fun ones: Finder locking up and refusing to minimize
FaceTime putting me in a call with “testing” when I switch devices
Safari’s extension icon flashing on and off on iOS
Stalling on the lock screen despite me looking directly at the phone to unlock it
To me these are issues that should not make it past the engineers and layers of testing.
I don’t think this is unreasonable do you?