> Is that a bad thing? Aren't there always a range of products that cater to different levels of interest?

Sure.

I think the poster you are replying to is trying to say that the “k-shaped” economy is incentivizing the market to cater only to the high end and simply ignoring the low end.

A few businesses I own are dealing with this issue now. It’s just much more profitable and logistically easier for them to charge what seems like an absurd price, justify it with some inexpensive “white-glove” service, and just ignore the rest of the market.

On the one hand, this is a tribute to modern marketing that high value-add products and services can match with customers more efficiently. On the other hand, it has the potential to create a bizarre “race to the top” such that only suckers will cater to anything other than the top 1% of their target market (in terms of wealth / willingness and capacity to pay).

Where I currently live, this is happening with frightening efficiency with health care. Almost all of the “good” PCP doctors are going concierge, and the concierge prices are increasing at a rapid clip.