alt Hacker NewsIt looks like they are specifically optimizing for incidents/reverts and shipping faster
> The goal hasn't changed: less human time per change, and no more reverts than before.
Is this Goodhart's law in action? Less reverts and less incidents was measured and became the target. Is this then still a good measure? I guess Revenue is a more direct measure, but we don't have access to that one.
From my perspective as a power user, the product has improved substantially over the past six months. It has gained new features that are actually useful, lots of UI/UX/perf improvements, and bug fixes as well.
New features have actually been remarkable. For me they are almost always in one of two categories: things I've always wanted (but never actually bothered communicating to the devs), and things I didn't know I needed but did. The product team is clearly very tuned in.
All in all, I'd say their approach is working.