I find it baffling that I knew about the incident 20 minutes before the official status update…
Why is that baffling? You usually have to diagnose what's going on before summarizing it into a status update.
Or do you mean you want to see: "Something is wrong, we're looking into it."
20 minute rule: if you fix it before 20 minutes pass it never happened.
Why is that baffling? You usually have to diagnose what's going on before summarizing it into a status update.
Or do you mean you want to see: "Something is wrong, we're looking into it."