Through my work I deal with grocery software and I can tell you that grocery software is ages behind the times. For most small retailers (small being a business owner with less than 10 stores in their retail chain, mostly local grocers) you are dealing with processes that would have been considered antique for the year 2000
It’s the same in a lot of sectors. Airlines. Electricity companies. Probably train lines. Banks. Fire services.
With all the disruption from AI on our industry, I can’t help but feel a little jealous.
I know someone at a 100 store operation and they're equally working in the stone age.
Grocery stores can be as behind the times as they want. I'm worried about hospital fridges.