Ironically, so many modern tech companies are arguably less incentivized to provide a good technology experience than non-tech companies, since the tech company's value/revenue primarily comes from directly exploiting their users for their data and/or attention. Improving the user experience frequently directly reduces their revenue. No amount of free LLM usage can allow a video serving company to both serve ad-free videos and make money from ads in their videos.

Though, maybe the irony only exists because we use the broad term tech company instead of the more generally accurate terms data harvesting company and attention consuming company.