>I feel like the article is trying really hard to be cynical

I don't feel this way at all. I think you are reading it through the lens of your own personal feelings about Waymo.

I think the article is trying really hard to present a mix of positives and negatives, a "balanced" perspective. Things like talking about how some women feel safer without having to worry about a driver (positive), yet sharing a story of a woman who felt less safe from her fellow passenger because there was no driver (negative). Mentioning the story of the cat that was killed in SF (negative), but also mentioning that human drivers kill a great deal of cats too (positive, in a sense). And so on.