> and although we have been up for days on end- I don't blame you if you don't have sympathy for us.

From my timezone, this started last night and is ongoing into today. Has this been going for longer than the status page and email indicated? If so, why was notification delayed so long?

I love your product, have an incredible amount of sympathy for you as humans (having been in similar sleep-consuming nightmares) and was willing to forgive the GCP-triggered outage as an understandable teething pain, but sadly this response has really knocked my confidence.

I understand the hard reality of security issues -- "urgently rotate your keys, they're already compromised" is an important message to share -- but "sorry, that will also require your site going down because we've blocked deploys" (presumably as a response to the incident...) is an incredibly frustrating situation to find ourselves in.