Accountability is rarely something that a person or organization will spontaneously adopt of their own free will. It generally has to be forced from the outside by way of additional consequences.
Right now, it would appear that the strongest external consequences for fucking up a CA are strongly-worded posts in a web forum. I would hesitate to call the wind-down of a business unit a "consequence" in this context because it's the default outcome. Everyone was already playing that game. We need an additional layer of pressure to encourage good behavior.
> Right now, it would appear that the strongest external consequences for fucking up a CA are strongly-worded posts in a web forum.
No, the strongest consequence is their stock value. It has gone down a lot and if they continue not following their agreed obligations as shown I hope that trend will continue.
No, it's not limited to strongly worded posts. The external consequences are usually immediate bankruptcy of the CA after the investigation concludes. An untrusted CA has absolutely no business model whatsoever, and may have to refund its former customers.