This is a use case issue.

Right now, the most effective use case for AI is coding agents. Software development is a profit center for the tech sector, so it's not surprising that they're seeing big gains. In Corporate America, software development is part of IT which is a cost center, and the software landscape is 30+ years of bandaid-ed legacy systems, maintained by offshore contractors who submitted the lowest cost bid, so attempts to gain productivity via AI have not been as successful.

Where Corporate America has seen gains from AI in my experience is with customer support chatbots, but the customer service function overall in Corporate America is an unmitigated disaster, so the gains are hard to measure.

Beyond these two use cases, most people in Corporate America are just using ChatGPT to create slop and copy/pasting it wherever, and then goofing off in their newly freed spare time.

We need to see new AI use cases in Operations, Finance, Marketing, etc. that can handle business processes end to end before the productivity gains start showing up in the financials.