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SoftTalker • today at 2:12 PM • 4 replies • view on HN

The supermarket where I shop has a specific checkout station for delivery drivers. I have never seen one in a normal checkout line (not that it might be very obvious, especially if they were shopping not just picking up an order).

What I don't understand is why DD gets any cut of the store's profit. They should be paying retail like anyone else, and their customer paying for the delivery costs.


Replies

BHSPitMonkey • today at 4:59 PM

> What I don't understand is why DD gets any cut of the store's profit. They should be paying retail like anyone else, and their customer paying for the delivery costs.

It's a finder's fee, a very old and ordinary concept in business. The more sales you can bring to a company (or could divert to competitors), the more skin in the game you have. That's not to say I think these companies aren't in some ways anticompetitive to the detriment of merchants and DIY shoppers.

Toynbeeidea • today at 2:31 PM

The supermarket I worked at had a split system. Our internal delivery people had their own checkout area, but it wasn't open 24/7. Doordash and the like had to go through the regular lines regardless.

jedberg • today at 4:24 PM

> What I don't understand is why DD gets any cut of the store's profit. T

In theory it's because that customer wouldn't be purchasing without DD. In practice it's a shakedown.

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kingleopold • today at 2:43 PM

because they can get away with it and some VCs say best companies dont have customers, they have hostages.

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