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Retr0id • today at 9:35 AM • 9 replies • view on HN

This article made me realize I'd never consider returning a non-defective product, I wonder why that is.


Replies

torben-friis • today at 9:49 AM

I'm the opposite, for big purchases. I consider the first week or so basically the demo and I'm conscious of the fact that I'm in "returning range".

Hard to do otherwise when everything from reviewers to reddit comments are astroturfed.

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ricardobeat • today at 9:59 AM

The UK inherited the EU 14-day return policy, it's great. Especially nowadays when there are a ton of products that you can't see in person at all, only order online.

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ricardobayes • today at 10:12 AM

In most places around the world, it wasn't and still isn't an option. I grew up in Eastern Europe where you needed to fight tooth and nail to even return a defective one under warranty - when I learned in certain US retailers you can return anything anytime (Target), that blew my mind.

blitzar • today at 9:59 AM

Its one of those "what poor people think rich people do" things that doesnt actually send the signal they think it sends

throwaway2037 • today at 10:28 AM

I agree. I have never once done it my life. This behavior is wasteful.

wvh • today at 9:53 AM

Maybe you're like me and give careful consideration to your purchases for several years, going down the rabbit hole and learn to know about the specs, pros and cons better than any salesperson or even the engineers that made it...

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throw1234567891 • today at 9:44 AM

Maybe you're very amenable, or you have too much money.

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mxkopy • today at 9:58 AM

The unspoken social contract of “if you don’t like it that’s on you” that companies have an incentive to maintain in their customer service experiences

muppetman • today at 9:39 AM

[flagged]

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