We use AI at work, Claude specifically, and it’s faster than avg SRE for trivial tasks like cross signals correlation. But it requires a lot of effort to build a harness from your company contexts for it to work like an SRE. And it’s just a tool so if you have to build your knowledge to make it useful, otherwise it’s just a blunt. Or in other word, incompetent people are incompetent no matter of tools
Is it really that complicated to set up? A basic version is make everything work from a CLI in terminal coding agent of choice (probably already mostly there), hook it up to alerts, and let it run in a corner?
What contexts would the AI model need for analyzing, let's say, cluster-wide incident other than the observability data that such systems anyway collect already?