I can imagine people are quickly looking for an alternative now. I wouldn't want to hear this from any company I'm a customer of.

Moving faster is good. But only if it means sending more agents (and humans, that part is important) to do the same amount of testing in less time. Dropping critical work is not that.

Vote with your feet or prepare for your eventual breach notification and data loss event. You control who you choose to do business with, and who custodians and processes your data, it is a choice. Make good choices.