logoalt Hacker News

gdulli • today at 7:02 PM • 1 reply • view on HN

Due to similar bad timing I got my first Playstation right before the hack in the early 2010s that took down the Playstation network for a whole month. When they offered a make-good to their customers I didn't qualify because my account was too new. I never bought another Sony product again.


Replies

jareklupinski • today at 9:56 PM

i think Steam's biggest moat was always understanding that a $50 refund is a $500+ future customer