alt Hacker NewsI think the HN crowd overestimates the quality of software. There is a (very) long tail of truly abysmal software that people are forced to use all the time. The reason it gets to be abysmal is because it’s often back-office admin software that helps people file forms for, say, logistics paperwork or school district expense tracking. AI-native engineering teams can create dramatic improvements for that long tail because the people running that software are either incompetent or checked out, and a pull towards average quality by AIs would yield great improvement.
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> There is a (very) long tail of truly abysmal software that people are forced to use all the time.
We generally call it “enterprise software,” and it’s usually abysmal because the people buying/funding it are VP-level executives who care about compliance/reporting/visibility and who never have to actually use the software.
This actually comes up on HN pretty regularly. Or used to; like many topics it’s taken a back seat to AI.
One of the most uncomfortable truths about our profession is that there is literally no floor to how shitty software can be and yet still make people billions of dollars.