That's one of two things mentioned.
There's the lack of a specific community vote on a large decisive issue affecting the entire town and utility availability and prices for at least a decade.
For small towns such things are over and above the usual day to day of town council business and often warrant a community referendum and some time spent on presenting options.
I think a vote would have been great, yeah. I don't know how difficult that would have been logistically.
But specifically in terms of how much representation they allowed at the meetings, I give them a C.