Yes, also it says that the account management team had been in contact within the week, just that they didn't have a 'legal/corporate' response within the week, which is also not an unreasonable length of time as those things can take a bit of time.
Fuck that. If the IRS sent them a letter would they respond in time? Give me a fucking break.
Fuck that. If the IRS sent them a letter would they respond in time? Give me a fucking break.