Okay, devil's advocate:
Call of Duty: Black Ops Cold War (2020) cost over $700 million to make.
I can't imagine anyone qualified to run billion dollar projects has much time for any interests other than running billion dollar projects.
These projects wouldn't be sustainable without an audience of gamers rewarding it with purchases and microtransactions.
counter example: Concord
We are seeing that there are a lot of players that did stop rewarding the companies as described. The problem is that the signals are not being picked up in these studio's. Partially due to the big divide between critical acclaim vs player reception that we have been seeing in games in the past decade.