The new CEO has been praised by consumers to hear their feedback and steer the company in new directions, eg guaranteeing physical disks, defocusing from AI features, etc.
So even if she doesn't know about creating video games, I wouldn't judge her as "a business first gamers last" type of person.
I think I only heard good about her for a very brief period after she took the helm. After that it's been mostly "Xbox is a disaster" with studios being closed, hardware getting more expensive and whatnot. I don't actually believe that Xbox is going to do much with physical media going forwards and they're probably not backing down from AI much either (at least in private). I imagine what happens with Project Helix is going to dictate her legacy (unless Microsoft shuffles her out before that).
> guaranteeing physical disks
I wouldn't be so sure about that