I called my dentist because I was sick and wanted to move my appointment. You can't talk to a human anymore, it's all ai, after a bit of back and forth it assured me it had canceled my appointment and booked a new one 2 days later. I was actually surprised it went so well

The next day I get an email at 7pm telling my appointment was successfully rescheduled for 1pm (the same day), none of these match either my og appointment nor the rescheduled one

When I went to the dentist for the appointment the ai assistant supposedly rebooked, they told me there was a mistake and I was assigned a kids dentist.

In the end I had to rebook a third appointment with the receptionist