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joegibbs • today at 1:13 AM • 1 reply • view on HN

“Get me a burrito. Ok cool are there any other places? Ok but how about ones under 50 minutes delivery? Ok now of those which has higher than 4.5 stars? Alright that one looks good, can I get a large lamb burrito with extra salsa and guac? Ok they don’t do lamb that’s fine, beef is good. They don’t do a large size, that’s alright go with a small. Yes confirm payment.”

Text is just not a good format for ordering things. You want to see pictures and just click on the options you want - we’ve had people paid 300k working on the optimal visual interface for this for probably 30 years, just trying to improve the sale rate 2%.

Agents are good for open ended problems which require stringing together lots of different data sources, which couldn’t be further from ordering food.


Replies

goosejuice • today at 2:01 AM

> Text is just not a good format for ordering things. You want to see pictures and just click on the options you want

Do you look at pictures and click on things at a restaurant? I suspect you most often read text and talk to people. I think it works just fine.

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