I have been out of this industry annd without stake in it for years. But I co-founded PayByPhone, the original pay-for-parking app. TFA suggests that it’s charging $0 in fees. Is this true?
Then aside from theories of corrupt decision making, why wouldn’t every city or parking provider choose the $0 option? (Particularly city governments with a responsibility to their residents.)
It’s getting out of control. Not that long ago 25 cents paid for the parking entirely.
This is an area where I’m hoping AI will cause total disruption. There’s no reason for all these apps to exist. A high school kid with AI coding could build a perfectly functional app in an afternoon and keep more money in local communities. These parking app companies need to just go away.
Here on the east coast I have parknyc, parkwhiz, pango, passport, best parking, and God knows what else. All these towns use different apps and they're all less than 5 miles away from each other. Most have sealed up the coin slot or taken the meter away, forcing you to use the app.
Interesting that the blog post's app charges + 10% per transaction (min $0.75). So their floor is about 2x the median.
I often end up using the app and paying the fee because I can stop my parking when I leave and be reimbursed unused time. Where I may have paid for 3 hours previously and lost $1.50 when I got back an hour early, the 45 cent fee lets me get that $1.50 back.
An extremely easy popular piece of legislation would be to ban these sort of junk fees.
Here in Chicago it's extremely annoying because you can pay physically at the meter with a credit card and not get hit with these junk fees, but if you use their app, you have to pay the fee, and extending the time hits you with the fee again. The app is a piece of garbage that hasn't been meaningfully updated in years and it's not like maintaining the physical meter is free either. Plus when you use the app they require you to load a minimum $20 balance into it so all the Abu Dhabi princes who own our public infrastructure get to make interest on that hostage money. When I street park I make it a point to pay at the meter with my most expensive Amex.
Most “public” parking is private, of course, but predictably most of these comments on HN grousing about the public sector.
I would not be surprised if this per-session is to cover credit card processing fees.
But what would be nice is being able to preload a balance and get hit with the fee only once.
[flagged]
It shouldn't be called a "convenience fee" unless you can opt out of it and pay some other non-convenient way. What if I don't want their version of convenience? Why should I have to pay a convenience fee? Why can't they just roll this into the main price of parking? It's gotten to the point where as soon as I see the word "fee" I assume I'm being ripped off.