alt Hacker NewsYou could never get an actual engineer to reply on those threads anyway. Whenever I had issues with my iPhone, I always find links to this forum and get disappointed.
Replies
underseacables • today at 2:45 PM
This. It was always some customer service person, and generally referenced other documents that were not helpful.
But I think this is indicative of Apple, and other large companies: they don't really want to deal with the customer. I do give Apple credit that their phone support is pretty good, but most companies would rather you give up then actually speak to someone and get help.
colesantiago • today at 2:45 PM
I could never get my issue resolved by an Apple Engineer via the support forums anyway.
So doesn’t affect me after they shut this down.
It was a community support forum, designed for members of the community to help each other out. It was never a portal to technical help by Apple Engineers.