Why not both? Have the reporter editorialize in the article itself but link to sources and references including the full response as a way of showing their work and letting readers validate.
Because companies like Apple pay spin doctors to wordsmith it so that it sounds harmless to the lay person when in fact it may be the total opposite.
I'm fine with that. The withholding of answer is an editorial choice that reflects poorly on the reporting.
Because the traditional press believes their readers are idiots that cannot think for themselves and so they require "the reporter" to interpret for them and tell them what to think about whatever topic the article concerns. This is also a big reason why traditional press outlets never link to original sources on their websites when such sources actually exist (despite the entire point of "the web" being to link together disparate sources)[1]. Doing so would mean their readers are not dependent upon them, the priests in the high castle, for learning what the priests want them to learn.
[1] The other part of the reason, and the one they will admit to publicly if pressed, is to maintain their ad revenue by not providing exit paths for their readers.
I'd argue that this just descends into sophistry. If the journalist isn't as convincing as the corporate speak, the company could potentially pull the wool over a reader's eyes.
I think "chose not to provide a direct answer" is pretty clearly "technically they responded, but they waffled about in such a way as to have provided no meaningful information".
The article isn't sponsored and so is under no obligation to reproduce what likely amounts to ad copy.