I’m surprised by the pulling cords by hand part. Did they really not have an emergency power off wired up to a shunt trip or some other device to efficiently cut the power? Isn’t this mandatory, even? Especially in a datacenter in an office building?
Having been in a situation where I had to emergency shutdown a (small) data-center in an office building, the person doing this is not necessarily an electrician or someone who knows where the breakers are, and if they do find them, if it's safe to mess around with them. Unplugging stuff is well understood and less likely to cause other problems.
Put another way:
- I unplugged a power cord => Reasonable
- I pressed some buttons on an electrical panel without really knowing what I'm doing => Unreasonable