alt Hacker News> In California, you have 24 hours to cancel
Thats a DoT requirement all flights to, from or within the US. (7 or more days before departure)
Cancelling a United flight is one of the easiest cancellations I've dealt with, their app is one of the best but its just as simple from the website
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> Cancelling a United flight is one of the easiest cancellations I've dealt with
That might be more of a statement about what you've dealt with than about United. Their primary concern seems to be splitting you from your money, and only incidentally do they give a damn about the rest of your experience, whether it's about refunds or switching flights or another step. To give one example: I've seen them go out of their way to trick you into getting travel credit instead of a refund to the original form of payment for a fully refundable ticket. And correcting that is a hassle, especially if you were in a hurry trying to buy another ticket.
I always laugh when I see it presented to me like it's a feature these airlines offer. FREE 24 HOUR CANCELLATION! I appreciate you informing me of your federal mandate by law in bold, feature-like text.