How about I'll stop using AI bots to book flights if United stops using chatbots for customer "support"?

I'm bearing on the impacts of AI in general but maybe, just maybe, it might be the death blow to the demand pricing that is so rife in booking airline tickets? Customers hate it. People know that a given flight might cost $200 or $1000 depending on what time of your day you try and book, whether you try and book on a weekday or weekend, if you're booking from a corporate IP address and so on. None of these things have anything to do with how full the plane is. They're all UX anti-patterns to ask "how much money do you have?" before giving you a price. And it needs to die.

Airlines better get used to this because this is an arms race they cannot possibly win. Good.