For interest "IBM PC Memory Shift software utility 1984" returned no useful hits for the software described that way early on the article.
As a 1980s developer I'm going to guess that's meant to reference Borland's Sidekick which was a seismic revelation for the time.
* https://en.wikipedia.org/wiki/Borland_Sidekick
Or was Memory Shift an actual TSR swapper I just never encountered?