Remember when we used to write specs and we said, “the screen will respond to the user in 2 seconds or less”? I often think about that when I’m waiting for a page to load or struggling through some painful login sequence that takes waaaay longer than 2s. This is the truth in an age that talks about usability and accessibility. At the end of our days we will account for all those lost seconds and find we’ve spent weeks waiting for computers to respond. Literally wasted time and no compensation. Sad thought really