I had stripe fleece me for 4.5k - tried to complain about them on HN - they nerfed the post: https://news.ycombinator.com/item?id=50398646
The sad part is I was one of their first customers - I helped onboard over a 70 clients for them over the years.
And my top project generated them $1.6m in pure fees revenue. I even tried emailing Patrick and John - they don't care one bit. Its sad - they used to have a soul - became a ruthless/soulless company.
Sorry you are dealing with this...