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pants210/01/20245 repliesview on HN

It's incredible that people are talking about the downfall of software engineering - now, at many companies, hundreds of call center roles will be replaced by a few engineering roles. With image fine-tuning, now we can replace radiologists with software engineers, etc. etc.


Replies

mrbungie10/01/2024

Replacing call center roles with this is something I can see happening with the realtime api + voice output.

Radiologists, I'm not sure what we need is just image model finetuning + LLMs to get there.

epolanski10/02/2024

What's the role of the software engineer besides setting this up?

Your example makes me think it will merely moves QA into essentially providing countless cases and then updating them over time to improve the AIs data.

And is it really gonna be cheaper than human support?

What's gonna happen when we will find out (see the impossibility to reach a human when interacting with many companies alredy) this is gonna bring (maybe, eventually) costs down, and revenue too because pissed off customers will move elsewhere.

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skybrian10/01/2024

People have been trying to replace radiologists for several years now. Maybe they'll get there, but it doesn't seem to be easy.

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visarga10/02/2024

We really can't, it's a tool not a radiologist. Medicine is a critical field, can't afford hallucinations and sloppiness

djhn10/02/2024

A radiologist makes critical life-or-death judgements. An algorithm will not, and should not, replace them.

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