Come on, be realistic. They’re not going to grovel and humiliate themselves over it, especially on a first apology contact. Expecting that kind of response would be ridiculous.
The other comment was much more plausible.
https://news.ycombinator.com/item?id=41711187
I’m interested in what the original commenter thought, though.
That reply essentially sounds like "We realize you are in a position of power over us and so we should have been more careful; we thereby explicitly note the power imbalance and pledge to respect you--specifically, just you--a bit more because of it (though let's not get into the details of how)."... which is, I guess, an "apology" of sorts, but it isn't even close to an apology for the thing they actually did wrong.
FWIW, the comment you were replying to had a bit of hyperbole in it, and I guess you seem to be expecting it to be an exact quote? I think that same sentiment can be done in a way that is more neutral in tone, which is what seems to be irking you? Which is awkward, I guess, as, frankly, the one you prefer comes off much more to me as "groveling": the issue at hand is procedural and technical and maybe a bit political, but that reply is intensely personal and is directly "bending the knee" to Gorhill while not admitting any actual mistake.
But like, maybe, sometimes, an apology inherently requires some humility, and if Mozilla isn't willing to actually state that they did wrong -- not that Gorhill deserves respect, not that this situation went badly, certainly not merely that Gorhill felt bad about it -- then what, pray tell, even is an apology?
The anodyne ass-covering apology they did send out, is massively more humiliating for Mozilla than a sincere mea-culpa would have been.
Hill made their initial emails public and the discussion of AMO's incompetence had already happened. Mozilla have been able to see this and formulate a response. Their response was not a full PR face-saving, it was a single further email from the AMO review system. That speaks volumes.
Dear Mr Hill
sorry we are such idiots. Now please reply to us so you comply with the mandatory review process governed by idiots. Our policies require that we do not unilaterally fix any mistakes we unilaterally made. We must first waste more of your time to acertain that you agree our direction is the right one.
Yours Sincerely
The Idiots
https://github.com/uBlockOrigin/uBOL-home/issues/197#issueco...