They don’t have to care ? That is the problem of monopolies.

There is no incentive to improve the product , there is every incentive to degrade quality because what are you going to do not shop at Amazon or not search with google ?

> it's now just sponsored spam

Is it? I get a lot of product recommendations from Amazon that aren't sponsored. For example, we bought a countertop dishwasher a few years ago, and then for two months afterwards Amazon kept showing us other countertop dishwashers that we might want to add to our collection.